LOKALYCRA SMART SL
Privacy Policy
1. Data Controller
LOKALYCRA SMART SL (Company No. B90932273), C. de Leizarán, 4, Chamartín, 28002 Madrid, Spain, email: [email protected], is the data controller responsible for your personal data.
2. Data We Collect
We collect personal data you provide when placing an order or contacting us: full name, email address, phone number, and project details. We also collect technical data such as IP address and browser type via server logs for security purposes.
3. Purpose and Legal Basis
We process your data to: (a) fulfil service contracts (legal basis: contract performance); (b) respond to enquiries (legal basis: legitimate interest); (c) comply with legal obligations (legal basis: legal obligation). We do not use your data for automated decision-making or profiling.
4. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described above, and for a minimum of five (5) years to comply with Spanish commercial and tax law obligations.
5. Data Sharing
We do not sell or rent your personal data. We may share data with trusted service providers (e.g. email hosting, cloud infrastructure) who process data on our behalf under data processing agreements. All providers are GDPR-compliant.
6. International Transfers
Your data is processed within the European Economic Area (EEA). If any transfer outside the EEA is required, we ensure adequate safeguards are in place in accordance with GDPR Chapter V.
7. Your Rights
Under GDPR, you have the right to: access your personal data; rectify inaccurate data; request erasure; restrict or object to processing; data portability; and lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.
8. Cookies
This website may use essential cookies for functionality. No tracking or advertising cookies are used without your explicit consent. You may disable cookies in your browser settings.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.
10. Contact
For any data protection enquiries or to exercise your rights, contact us at: [email protected] or by post at C. de Leizarán, 4, Chamartín, 28002 Madrid, Spain.
11. Updates
This Privacy Policy may be updated periodically. The current version is always available on this page.
LOKALYCRA SMART SL · C. de Leizarán, 4, Chamartín, 28002 Madrid, Spain · B90932273